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How to change WordPress user roles

To change a user’s WordPress role (from Administrator) you have two options.

Option 1​

**Create User in Business Center–then change role
**Once you have created a Business Center user, log in to WordPress as that user. Once you are in the WordPress dashboard, go to:

  • Users > Role

Option 2​

Create User in WordPress (with matching email as Business Center user)–then change role
Create a WordPress user within WordPress with the same email you will use for the Business Center user. Change the user role of that user in WordPress, go to:

  • Users > Role
  • Note: emails must be the same. For example, if Bob is a WordPress user with the email robert@email.com, the Business Center user that gets created for Bob must use robert@email.com and not bob@email.com. If you create a Business Center user for Bob with the email bob@email.com, a new WordPress user will be created for Bob with bob@email.com and Bob will now have two WordPress users.